The Ladies' Book of Etiquette, and Manual of Politeness
Florence Hartley207"Servants' sympathies are with their equals. They feel for a poor servant run off his legs, and moped to death; they have no feeling for a pains-taking mistress, economical both from principle and scanty means; they would (most of them) see her property wasted, and her confidence abused without compunction. It is the last effort of a virtue in a servant if, without any private reason, he should discharge his duty by informing you of the injury which you are enduring at the hands of his fellow servant. It is an effort of virtue, for it will bring down many a bitter taunt and hard word upon his faithful head. 'I never got a servant out of a place by telling tales on him,' will be said to him. Directly a servant departs, we all know, tongues, tied before, are loosed, to gain our favor by apparent candor. When it can avail us nothing, we are told. We all know this, and have said, 'Be silent now, you should have mentioned this at the time.' Supposing, then, you have the rara avis, the servant that 'speaks at the time,' be chary of him, or let me say her, (the best servants are women.) Oh! as you value her, let her not suppose you cannot part with her. Treat her with confidence, but with strict impartiality; reprove when necessary, mildly, but decidedly; lest she should presume (power is so tempting), and compel you, if you would retain your freedom, to let her go.

