The Ladies' Book of Etiquette, and Manual of Politeness
Florence Hartley214"Another point on which I would recommend firmness is that of early hours. In this respect example is as important as precept; but, however uncertain you may be yourself, I would not relax a rule of that kind. For every comfort during the day depends upon the early rising of your servants. Without this, all their several departments are hurried through or neglected in some important respect. "Your mode of address to servants must be decisive, yet mild. The authoritative tone I do not recommend. It is very unbecoming to any young person, and it rarely attains the end desired; but there is a quiet dignity of deportment which few servants ever can resist. This should be tempered with kindness, when circumstances call it forth, but should never descend to familiarity. For no caution is more truly kind than which confines servants strictly to their own sphere. "Much evil results from the tendency, more especially of very young, or of very old mistresses of families, to partiality. Commonly, one servant becomes the almost avowed favorite; and it is difficult to say whether that display of partiality is the more pernicious to the servant who is the object of it, or to the rankling and jealous minds of the rest of the household. It is true that it is quite impossible to avoid entertaining a greater degree of confidence in some servants than in others; but it should be shown with a due regard to the feelings of all. It is, of course, allowable towards those who take a decidedly responsible and confidential situation in a household. Still, never let such persons assume the reins of government; let them act the part of helmsman to the vessel, but not aspire to the control of the captain.

