The Ladies' Book of Etiquette, and Manual of Politeness
Florence Hartley4True politeness will be found, its basis in the human heart, the same in all these varied scenes and situations, but the outward forms of etiquette will vary everywhere. Even in the same scene, time will alter every form, and render the exquisite polish of last year, obsolete rudeness next year. Politeness, being based upon real kindness of heart, cannot exist where there is selfishness or brutality to warp its growth. It is founded upon love of the neighbor, and a desire to be beloved, and to show love. Thus, where such pure, noble feelings do not exist, the mere forms of politeness become hypocrisy and deceit. Rudeness will repel, where courtesy would attract friends. Never by word or action notice the defects of another; be charitable, for all need charity. Remember who said, "Let him that is without fault cast the first stone." Remember that the laws of politeness require the consideration of the feelings of others; the endeavor to make every one feel at ease; and frank courtesy towards all. Never meet rudeness in others with rudeness upon your own part; even the most brutal and impolite will be more shamed by being met with courtesy and kindness, than by any attempt to annoy them by insolence on your part. Politeness forbids any display of resentment. The polished surface throws back the arrow. Remember that a favor becomes doubly valuable if granted with courtesy, and that the pain of a refusal may be softened if the manner expresses polite regret.

