The post office and its story an interesting account of the activities of a great government department
Edward Bennett266Mr. Raikes, with a personality less pleasing than that of Mr. Fawcett, was a man of great independence and force of character, and he depended less for his policy on the permanent staff than has been the case with most Postmasters-General. He was confronted with many difficulties arising out of the dissatisfaction of large numbers of the staff; but he faced all questions with courage and determination, and he too left his mark on the Department. It is a striking fact that Mr. Fawcett and Mr. Raikes, who were indefatigable workers, and who both went through times of great official anxiety, should have died in harness. I do not wish to imply that all Postmasters-General who survive their term of office are weak and indifferent chiefs; but these two instances show the enormous strain which is in modern times put upon a Minister who attempts seriously to grapple with the multifarious questions and anxieties of his Department. It must always be remembered, too, in considering what is expected of a Postmaster-General, that he usually comes to his duties without any experience of the technical work and routine of the Department, and if he takes his work very seriously he is perpetually being obliged to acquire knowledge at very short notice. He has not only to convince Parliament of the rightness of his policy; he has also to argue the matter out with the permanent officials, who know all the ropes, and can obstruct his schemes by their superior knowledge of the practical difficulties.

