The post office and its story an interesting account of the activities of a great government department

Edward Bennett283

“TO ALL POSTMASTERS, G.P.O. “April 1812. “It has long been an instruction to many of the postmasters and agents that they should transmit to me for the information of his Majesty's Postmaster-General an immediate account of all remarkable occurrences, that the same may be communicated if necessary to his Majesty's principal Secretaries of State, and you will not fail to act in conformity thereto. Your assured friend, “FRANCIS FREELING, Secretary.” That injunction has become a dead letter, and the most that a postmaster is expected to do in this direction is to note any references in the local press to matters relating to the Department, and to send copies of the newspapers to the Secretary, General Post Office. With the growth of Post Office business, the Head Postmaster has become a Civil Servant: he is now provided with an office of his own, and he usually gives up his time to the Service. A Head Postmaster is not allowed to interest himself in any business, such as banking, insurance, or parcels delivery, which would bring him into competition with his own Department. Unlike the centre of sweet reasonableness at the vicarage, he is compelled to be absolutely neutral at election times, and the postmaster is expected at all times to be discreet and guarded in the expression of his political views. Sometimes, therefore, it happens that the centre of sweet reasonableness is really at the post office and not at the vicarage. In the old days a knowledge of horses was the chief requirement in a postmaster, but year by year additions have been made to his work, and he is now required to be not only a smart business man but to know a great deal concerning many different activities. He is responsible for the despatch and delivery of the mail service in his district, but he also has to look after a large banking business, including money order and postal order systems: he has to know something of telegraphy and of the telephone, and in addition to his Post Office business he does work for the Inland Revenue, such as the sale of Inland Revenue and Fee Stamps and the granting of dog, gun, establishment, motor, and game licences. And the latest duties which have been placed upon him are the payment of old age pensions and the working of a portion of the National Insurance Scheme.

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